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OPTIX HELP

Your satisfaction is our top most priority

We focus on always keeping our customers satisfied and content with our services.
Are you facing an issue or have a query? Well no need to worry our compilation of frequently asked questions and 24/7 customer support helpline will help clear the air of doubts within your mind!

How can we help you?

General Support

Optix Fiber provides an unrivalled Fiber to the home technology (FTTH).To Find out what we have to offer, traverse through the dynamic world of Optix to have all of your Blazing questions answered!
Additional Support

Have additional questions? Explore to find out our timings, support, feedback. For more information explore here.
Technical Support

Facing technical issues? Well, no need to worry, our compilation of the most frequently asked questions will be able to help you get out of the sticky situation!

Installation Process

Optix believes in a hassle free installation process so that our customers do not have to face any problems regarding it, for more details feel free to explore!
Moving Home

Moving into a new home? Need to know if you’ll be able to retain our services after the move? Well look no further and inspect to find out more!
Phone Service

To know about Optix Phone service, Phone options, Phone feature and installations and many more. Click to find out more!

Router

If your facing issue with your internet router and are unable to solve it, don’t worry we’ll do our very best to assist you in every way we can! Click here and get your questions answered.
Plans

Wondering what our plans and packages are? Well no need to wonder anymore as we are here to tell you all about them. Take a tour and pick the best one possible for you!
Accounts & Billing

All of the queries regarding your Optix account and your payments will surely be answered by our collection of the most frequently asked questions. Tour ahead for more details!

[email protected]

Email our support team Available 24 hours a day 7 days a week
11-11-OPTIX (67849)

Call our support team Available 24 hours a day 7 days a week
Live Chat

Chat with our support team Available 24 hours a day 7 days a week

Imagine internet that runs effortlessly, television that’s life-like, and telephone voice quality that feels like the person is sitting right beside you.

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