NEED HELP?

If you need help with something, you might find our online Help pages have just what you’re looking for.

We’ve pulled together handy info on, billing, Plans, and install – plus lots more.

  • 021-111-167-849
  • 37-C, 10th street of Khayaban-e-Mujahid
    Phase 5 DHA (Khadda Market).

Yes, all you have to do is check your area eligibility on our coverage page. If we’re available at your address, you can place your order online.

If you have any questions, please get in touch with our Customer Service team at [email protected] or call us on 021-11-11-67849.

Our Customer Service team is available for you 24/7 via email at [email protected] or by calling 021-11-11-67849.

Alternatively, we’re available on live chat 24 hours a day Monday to Sunday. You can access live chat at the bottom of our support page.

We’re also available on Twitter and Facebook from 12 am- 12 pm, Monday to Saturday.

You can check the availability of Optix’s services using our online address checker, on our website www.optix.pk

Simply click on our coverage page and select your ‘city’ and find your area. If we’re currently live in your area or building or coming soon, you can check the status and progress.

If we’re not yet coming to your area or building, register your interest today. Speak to your residents’ association and encourage your neighbors to register their interest too. The more demand we see, the faster we can get the ball rolling.

If you have any questions, please get in touch with our Customer Service team at [email protected] or call us on 021-11-11-67849.